With the development and wide application of information technology, the business operation of enterprises relies more and more on information technology services. Enterprises put forward more clear service quality requirements for information technology support services to ensure the improvement of service quality and reduce service cost, so as to reduce the risk of business operation caused by the interruption of information technology service. 

With the professional technical service team and service management system, adhering to the customer needs as the center and service process oriented professional service concept, IPACS has successfully obtained the ISO/IEC20000 service management system certification of application software development and system operation and maintenance !